Compliments, Complaints and Appeals
South Australia
- Report a Repair
- In an Emergency
- Customer Service
- About My Rent
- Advocacy Services and Resident Resources
- Being a Good Neighbour
- Common Ground (Adelaide and Port Augusta)
- Compliments, Complaints and Appeals
- Ending Your Tenancy
- Connecting with Housing Choices SA and your community
- Making Changes to Your Home
- Policies
At Housing Choices, we are committed to providing quality affordable housing services and an exceptional resident experience. We value your feedback – both compliments and complaints. When you tell us about your experiences with us it helps us understand what you need from our services and how we can improve them.
How do I send a compliment, complaint or feedback?
You can tell us your views:
- by telephoning customer services on 1300 312 447
- in person
- by letter, or
- by email to: complaints@hcau.org.au
Learn more about our Complaints and Appeals Policy.
Download the Compliments, Complaints and Appeals brochure here