Residents Centre
Residents Centre

Compliments, Complaints and Appeals

South Australia

At Housing Choices, we are committed to providing quality affordable housing services and an exceptional resident experience. We value your feedback – both compliments and complaints. When you tell us about your experiences with us it helps us understand what you need from our services and how we can improve them.

How do I send a compliment, complaint or feedback?

You can tell us your views:

  • by telephoning customer services on 1300 312 447
  • in person
  • by letter, or
  • by email to: complaints@hcau.org.au

Learn more about our Complaints and Appeals Policy.

Download the Compliments, Complaints and Appeals brochure here

Contact Housing Choices

Call 1300 312 447

In the spirit of reconciliation Housing Choices acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Housing Choices is an equal opportunity employer and embraces differences in gender, gender diversity, age, ethnicity, race, cultural background, ability, religion, and sexual orientation. We are committed to the safety of all children and have zero tolerance of child abuse. We recognise the benefit that diversity and inclusion play in helping achieve our goals and vision of ending homelessness.

ABN 23 385 731 870