Policies
Policies, VIC
Housing Choices in Victoria complies with all relevant legislative and regulatory requirements. To help you know what these requirements are and how they shape our working practices and processes, we have provided a range of policies below for your reference. Please feel free to talk with your Housing Officer about any of the policies.
- Appeals Policy
- Code of Conduct
- Privacy Collection Statement: Customer
- Conflict of Interest Policy
- Eligibility and Allocation Policy
- Feedback and Complaints Policy
- Hardship Policy
- Managing Unreasonable Complaints or Complainant Conduct Policy
- Privacy Policy
- Rent Setting Policy
- Transitional Housing Management (THM) Policy
- Whistleblower and Public Interest Disclosure Policy
- National Child Safety Policy
- Commencing a Tenancy Policy
- Diversity and Inclusion in our Services Policy
Privacy
Housing Choices Australia is committed to protecting your privacy.
We will only ever collect personal information directly related to providing you with assistance and services.
Please also be assured that personal information (including documents containing personal information) will only be provided to a third-party with either your consent, or where we are required to by law.
Read a Guide to Privacy here