Our team

We have over 150 staff currently working for the Housing Choices in seven offices across Victoria, Tasmania, South Australia and New South Wales our staff numbers and office locations continually growing as we aim to extend our reach nationally. Close collaboration is key. Led by our Executive team, our staff work across four broad teams:

  • Housing Our Housing team look after all our housing related services, tenancy and property management as well as community development.
  • Property Development and Asset Management Our Property Development and Asset Management team are responsible for the development and procurement of property (i.e. new property, capital upgrades), facilities management, asset management strategies and systems.
  • Corporate Services Our Corporate Services team work together to deliver a range of internal support functions – Finance, Information Technology and Administration.
  • Strategy and Engagement Our Strategy and Engagement team are responsible for strategy and business development, communications and engagement, people and culture.

Do you share our vision and are interested in working for us? Find out more. Also, view our Organisational Chart to see where you would fit into our organisation.

Our Executive team

Our Executive team brings a rich blend of skills and experience to our organisation and above all a shared passion for our vision and strong alignment with our values. Meet our Executive team.


Executive team profiles

Michael Lennon

Managing Director

Michael’s international career in housing, planning and urban development spans 25 years and includes CEO roles at the Glasgow Housing Association, where he led the largest housing stock transfer in Europe, and at Housing New Zealand Corporation. He also led the restructure of the internationally recognised Australian Housing and Urban Research Institute. His leadership of Housing Choices has seen the organisation grow to an asset base of more than $700 million, with current operations in three states and a major focus on national growth. Michael is committed to making housing affordable, safe and accessible for the most marginalised members of the community, utilising a mix of commercial and government investment. Collaboration with quality service partners is key to Housing Choices’ business strategy. He currently chairs the Community Housing Industry Association (CHIA) and is a trustee of the South Australian History Trust. He has been an advisor to the World Health Organisation and is an experienced board director and university governor.

Brian Motz

Chief Commercial Officer

Brian has over 25 years’ experience in financial and operational management, gained across Australia and Canada. Brian’s industry experience includes clinical research, healthcare, education, construction, aviation, financial services and manufacturing. He has a proven ability to convert strategy into commercial reality, as well strong financial and negotiation skills, not to mention boundless energy. These attributes have allowed him to work closely with Boards, Subcommittees and Executive Leadership Teams. His most recent roles have been with Sigma Healthcare Limited, Estia Heath Limited, Melbourne Polytechnic and Nucleus Network Limited. Brian dedicates himself to providing leadership, mentoring and performance management to build a strong team culture. He holds a Bachelor of Business (Hons) from the Wilfrid Laurier University in Canada, a Chartered Accountant qualification (Canada and Australia), a Graduate Diploma of Applied Corporate Governance (Australia), as well as his Chartered Secretary in Australia and Chartered Professional Accountants qualification in Canada.

Kim Bomford

General Manager, Housing Services (Tasmania)

Kim has more than 13 years experience across both the Public and Community Housing Sectors. Kim has worked in complex policy development and implementation, housing service delivery and management and has extensive experience in participation at a state and national level in matters pertaining to the reform of social housing. More recently Kim has had significant involvement in the establishment of a new Tasmanian community housing organisation which saw the successful transfer of management of a large scale public housing portfolio.

Peter Richardson

Chief Financial Officer

Peter has 30 years’ experience as an accountant in the UK, Singapore and Australia ranging from private practice, education and research, general business management and the not-for profit sectors of social and affordable housing and aged care. Peter has a PhD in Accountancy and is a member of the Institute of Chartered Accountants in England and Wales. Peter heads the finance team and is responsible for all aspects of finance in Housing Choices Australia including internal and external financial reporting, risk management, treasury, project assessment and financial modelling.

Julie Duncan

General Manager, Housing Services (South Australia)

Julie has vast expertise and experience in housing, urban development and community services. Over the past 20 years she has worked extensively in policy, planning, project management and community relations across all tiers of government and in the community sector. Julie has most recently driven and managed the successful tender and transfer of 840 properties to Housing Choices South Australia as part of SA’s largest public housing transfer process. She has also successfully secured new, innovative service delivery initiatives and partnerships to strengthen the allied health and homelessness services delivered by the organisation. Julie holds a Bachelor of Arts with the University of Adelaide, a Graduate Certificate in Housing Management and Policy from Swinburne University, and a Graduate Diploma in Urban and Regional Planning from the University of South Australia.

Thera Storie

Executive General Manager – People, Culture and Communications

Thera is a commercially focussed Executive Leader with over 20 years’ experience in diverse private, community and government service sectors. With executive and board level experience across five boards and executive teams, Thera co-creates and implements people strategy in partnership with key business stakeholders. Focussing on lifting performance and engagement, Thera actively role models a positive leadership style and works with teams to implement plans that create high customer value. She most recently worked as General Manager People and Culture at bestchance, General Manager Organisational Development at the Bureau of Meteorology, Head of People and Culture at Emergency Services Telecommunications Authority, Director of Workforce Services Eastern Hospitals at St John of God Healthcare and General Manager of People and Culture at Baptcare.

Melissa Palframan General Manager, Housing Services (Victoria) Melissa has built a high level of expertise over 25 years in both service delivery, corporate and management roles, working in the Domestic Violence, Homelessness and Housing sectors. She has particular interest in leadership in supporting strong and resilient teams and working with marginalised groups. Melissa has formal studies in community development, work health and safety and quality assurance management.

James Henry

General Manager – Property Development and Asset Management

James is a registered Architect with extensive experience on a diverse range of projects. In his previous role as Project Manager he delivered several innovative developments and redevelopments to provide homes for those most in need while also providing expert input on portfolio renewal and strategic development plans. He is responsible for ensuring strategic development and management of our national portfolio to ensure high quality, sustainable outcomes that will serve the needs of our tenants into the future.

Hayley Parkes

General Counsel

Hayley joined Housing Choices Australia in 2015 as General Counsel and Company Secretary where she has led the legal strategy supporting its growth and business diversification. She is Company Secretary for all HCA Group entities and works closely with the Board and Managing Director to ensure that the group’s governance arrangements are robust and effective. Her previous experience at both the ACCC and Mallesons Stephen Jaques (now King & Wood Mallesons) brings a unique perspective to the challenges of the community housing sector especially in relation to regulatory and commercial issues. She is passionate about using her skills and experience to support people and organisations to stand up for their beliefs and to create a fairer society. Hayley is a graduate member of the AICD, has a Graduate Diploma in Competition and Consumer Law from Melbourne University and a Bachelor of Law (Hons)/ Bachelor of Science from Monash University.

Roberta Buchanan

Executive General Manager, Housing Services Roberta is responsible for housing services and quality assurance and regulatory compliance across the Housing Choices Australia Group. Roberta is a strong advocate for collective leadership and works with the Housing Services Business Leaders to ensure our employees across all of our locations are empowered and engaged to deliver quality services to residents. Roberta is passionate about quality housing services, working in collaboration with partners across a range of service sectors to support residents. Roberta puts our residents at the heart of our service and continually strives to find new and innovative ways in which residents can get involved in the design, delivery, monitoring and review of services. Roberta has extensive experience in tenancy management, resident and stakeholder engagement community development, large scale stock transfer and neighbourhood renewal. Roberta joined Housing Choices in 2014 and has over 20 years’ experience in senior roles in the community service sector in the UK and Australia. She studied for her Bachelor of Housing degree at Sheffield Hallam University, is an Alumna of Leadership Victoria (Williamson Community Leadership Program) and is completing a Master of Business Administration at Melbourne Business School. Roberta joined the CHIA Victoria Board in 2014 and continues to serve the membership of CHIA Victoria as Chair.