In an Emergency

An emergency is a situation that poses an immediate risk to health, life, property, or environment. Most emergencies require urgent intervention to prevent a worsening of the situation.

Types of emergencies

  • Medical emergencies including heart attacks, strokes, cardiac arrest and trauma
  • Natural disasters including bushfires, floods, earthquakes, mudslides

In an emergency such as bushfires or severe weather events, Housing Choices Australia will follow directions from the lead response agency and we strongly advise all our residents to do the same.

Below you will find crucial contact information that will assist you in the event of an emergency

Flood, Storm, Tsunami and Earthquake Emergency: 132 500

Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Contact information for Victoria State Emergency Services offices across the state.

Vic Emergency Hotline: 1800 226 226

Current emergency information is available by calling the Vic Emergency Hotline on 1800 226 226. When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting the VicEmergency website.

Other emergency services

Emergency Service


Phone Number

Ambulance Victoria (AV)


Country Fire Authority (CFA)

1800 226 226

Metropolitan Fire & Emergency Services Board (MFB)


Victoria Police


Supporting information and contacts

Emergency broadcasters

Weather warnings summary

Road closures and traffic alerts

Power outages

Gas and electricity emergency contacts

Current Red Cross response

Emergency relief and recovery

Personal health and safety information

Local council directory

Flood, storm and fire related park closures

Stay Informed

During an emergency it is important to keep up to date on what’s happening in your area. Your emergency broadcaster is ABC Local Radio or ABC News 24.