In an Emergency

Residents

An emergency is a situation that poses an immediate risk to health, life, property, or environment. Most emergencies require urgent intervention to prevent a worsening of the situation.

Types of emergencies

Medical emergencies including heart attacks, strokes, cardiac arrest and trauma
Natural disasters including bushfires, floods, earthquakes, mudslides

In an emergency such as bushfires or severe weather events, Housing Choices Australia will follow directions from the lead response agency and we strongly advise all our residents to do the same.

Below you will find crucial contact information that will assist you in the event of an emergency

Flood, Storm, Tsunami and Earthquake Emergency: 132 500

Call 132 500 from anywhere in Victoria for flood, storm, tsunami and earthquake emergency. For life-threatening emergencies call Triple Zero (000).

Contact information for Victoria State Emergency Services offices across the state.

Vic Emergency Hotline: 1800 226 226

Current emergency information is available by calling the Vic Emergency Hotline on 1800 226 226. When this service is operating during a large-scale emergency, you may be connected to a call taker or hear a message recorded by VICSES. At any time, warnings and advice are available by visiting the VicEmergency website.

Other emergency services

Emergency Service	Website	Phone Number
Ambulance Victoria (AV)	ambulance.vic.gov.au	000
Country Fire Authority (CFA)	cfa.vic.gov.au	1800 226 226
Metropolitan Fire & Emergency Services Board (MFB)	frv.vic.gov.au	000
Victoria Police	police.vic.gov.au	000

Supporting information and contacts


Emergency broadcasters	emv.vic.gov.au
Weather warnings summary	bom.gov.au/vic/warnings
Road closures and traffic alerts	vicroads.vic.gov.au
Power outages	energy.vic.gov.au
Gas and electricity emergency contacts	esv.vic.gov.au
Current Red Cross response	redcross.org.au
Emergency relief and recovery	recovery.vic.gov.au
Personal health and safety information	health.vic.gov.au
Local council directory	vic.gov.au
Flood, storm and fire related park closures	www.parks.vic.gov.au

Stay Informed

During an emergency it is important to keep up to date on what’s happening in your area. Your emergency broadcaster is ABC Local Radio or ABC News 24.

ABC LOCAL WEBSITES BY REGION (VICTORIA)