South Australia

Welcome, residents of Housing Choices South Australia and participants of the Common Ground program.

If you would like to update your contact details, please get in touch with our Customer Services team.

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A simpler, faster way to contact Housing Choices Australia is almost here!

From Wednesday 25 February 2026, contacting Housing Choices Australia will be faster, simpler, and more convenient. All our communication channels are coming together in one central system, so you get the support you need without repeating your details.

Here’s what’s new:

– One easy-to-remember national phone number for all enquiries

– One central email inbox for faster, consistent responses

– Multiple ways to reach us: SMS, WhatsApp, and live chat feature coming soon

– All enquiries tracked in a single system for quicker resolution and improved service

Start using our new contact details from 25 February:

📞 Phone: 1300 312 447
✉️ Email: [email protected]
💬 SMS & WhatsApp: 0451 266 242
💻 Live Chat: housingchoices.org.au (coming soon)

To help you remember, you’ll also receive a fridge magnet and a flyer with these new contact details in the latest Home Stories, so look out for your copy in your mailbox!

Transition period:

Our old contact methods will remain active for a short time while we make the switch. Over time, the new details will replace our maintenance hotlines, local numbers, and emails.

From February, we’re just a call, click, or message away – ready to help you with any enquiry!
Learn more

Home Stories

South Australia Summer ’25

In this issue: 2025 End of Year Resident Lunches; We are making it easier to contact us!; Celebrating kindness at Common Ground

South Australia Spring ’25

In this issue: Make your payments more secure and win; Updates to our Rent Policy; Exploring Illuminate

South Australia Winter ’25

In this issue: Our national service model; Simple steps to stop mould this winter; Common Ground and Catherine House recognised for excellence

South Australia Autumn '25

In this issue: 2024 Resident Survey snapshot; Who you gonna call?; Community Garden in the CBD

Nightingale Bowden SA

New Specialist Disability Accommodation in Bowden, Adelaide

Nightingale Bowden is in one of Adelaide’s most vibrant neighbourhoods. Situated on a unique island site, the building overlooks the street to the south and accesses sunlight from the north.

Applications are open for Adelaide CBD + Bowden Specialist Disability Accommodation. Modifications can be made for individuals requiring High Physical Support accessibility and other assistive technology.
Read More

Looking for housing?

Housing Choices is an entry point for people seeking to register for public or community housing. If you would like more information about applying for housing through Housing Choices South Australia, please contact our office directly.