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Roberta Buchanan

Roberta Buchanan

Chief Operating Officer

Roberta is responsible for housing services and quality assurance and regulatory compliance across the Housing Choices Australia Group. Roberta is a strong advocate for collective leadership and works with the Housing Services Business Leaders to ensure our employees across all of our locations are empowered and engaged to deliver quality services to residents.

Roberta is passionate about quality housing services, working in collaboration with partners across a range of service sectors to support residents. Roberta puts our residents at the heart of our service and continually strives to find new and innovative ways in which residents can get involved in the design, delivery, monitoring and review of services.

Roberta has extensive experience in tenancy management, resident and stakeholder engagement community development,large scale stock transfer and neighbourhood renewal.

Roberta joined Housing Choices in 2014 and has over 20 years’ experience in senior roles in the community service sector in the UK and Australia. She studied for her Bachelor of Housing degree at Sheffield Hallam University, is an Alumna of Leadership Victoria (Williamson Community Leadership Program) and is completing a Master of Business Administration at Melbourne Business School.

Roberta joined the CHIA Victoria Board in 2014 and continues to serve the membership of CHIA Victoria as Chair.

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