Housing Choices Western Australia (HCWA) is relocating our Perth metro office to better support residents, partners and community services. From Monday 16 February 2026, our team will be based at:
Level 2, 6–8 Bennett Street, East Perth WA 6004
This page outlines everything you need to know during the transition.
Key Dates
Visiting Us
- Until 4pm, Wednesday 11 February 2026
Visit our current office at:
Level 7, 25 Rowe Avenue, Rivervale WA 6103.
- From 8am, Wednesday 25 February 2026
Visit our new office at:
Level 2, 6–8 Bennett Street, East Perth WA 6004.
Deliveries (for partners and suppliers)
- Last deliveries to Rivervale: Wednesday 11 February 2026
- First deliveries to East Perth: Wednesday 18 February 2026
(Unless alternative arrangements have been agreed.)
All services will continue uninterrupted during the move.
Information for Residents & Customers
We’re committed to keeping your housing services accessible and consistent throughout the relocation.
Nothing about your tenancy or support will change
- Your Housing Officer or primary contact stays the same.
- Your services and support continue as usual.
- You can continue to reach us through the same contact channels.
Contacting Us
- Phone: 1300 312 447
- Email: [email protected]
- SMS/WhatsApp: From Wednesday 25 February 2026, message us on 0451 266 242.
Information for Partners
Please update your records with our new address from 16 February 2026.
Business Correspondence
Our postal address remains unchanged and is still preferred for formal communications, including invoices: PO Box 105, Burswood WA 6100
During the relocation period, you may notice updated address information on:
- correspondence
- purchase orders
- permits
- site sign‑in systems
There are no changes to service delivery arrangements, staff contacts, or SLAs.
Our New Digital Contact Centre – Going Live 25 February 2026
From 25 February, you’ll also have access to our new Digital Contact Centre, designed to give you more choice and faster ways to reach us.
👉 Learn more about the Digital Contact Centre here.
Why We’re Moving
Our new East Perth location offers:
- Central positioning minutes from the Perth CBD
- Easier access via major roads, train stations and regular bus services
- A more convenient location for residents, partners and staff
- A modern workspace better aligned with our growing service needs
Our New Perth Metro Office
Level 2, 6–8 Bennett Street, East Perth WA 6004
We look forward to welcoming you there soon.
About Housing Choices Australia
Housing Choices is a national not‑for‑profit community housing provider delivering safe, affordable and high‑quality homes that support people to thrive. In Western Australia, we manage more than 1,850 properties across Perth and support over 2,000 residents.
