Our Story

The Establishment of Housing Choices South Australia

Housing Choices wins South Australian Government tender to manage over 800 properties in Adelaide as part of the Renewing our Suburbs and Streets reforms.

Our Story

Urban Choices Property Launches in Victoria

Housing Choices' subsidiary Urban Choices Property (UCP) is established to provide affordable housing options in the private rental market, with a portfolio of more than 450 homes.

Our Story

HCT secures national registration

The NSW Registrar of Community Housing grants HCT Tier 1 status in the National Regulatory System for Community Housing.

Growth into South Australia with Common Ground Adelaide

Homelessness housing provider Common Ground Adelaide merges with HCA.

The merger creates a sustainable basis for existing local housing and positions HCA to bid for the transfer of a public housing portfolio from the SA Government.

Our Story

Aids Council housing transferred to HCA

The AIDS Housing Action Group (AHAG) is dissolved.

Properties are transferred to Housing Choices Australia.

HCT wins management of north west Tasmania public housing

HCT wins Tasmanian Government tender to manage north west portfolio under Better Housing Futures

1,174 properties and tenants are transferred to HCT for management.

HCT embarks on successful mission to sign existing Housing Tasmania tenants over to new HCT leases.

Our Story

Redevelopment venture begins with Victorian government

The Victorian Government uses National Building funds to redevelop a public housing estate in Chetwynd St, North Melbourne to create 100 new affordable homes.

HCA wins the right to manage the new tenancies and with the surplus cash flow begins the refurbishment of 46 older public housing dwellings on an adjacent site. All at no cost to the Government.

Our Story

HCA secures Commonwealth funding for disability housing

HCA wins funding under the new Commonwealth Supported Accommodation Innovation Fund (SAIF) to build supported accommodation for people with a disability.

HCA builds small-scale independent living homes in Marshall (7 units) and Bairnsdale (5 units), Victoria.

External or on-site support services are provided.

New model housing and community support in Preston

HCA leases 33 units in High St Preston owned by the Victorian Department of Human Services (DHS).

Under Housing Provider Frameworks leases, HCA collects rent and allocates payments to other parties.

19 homes are provided to people at risk of or experiencing homelessness.

The award-winning Preston Hub is created with Neami as a local support service and community facility.

Our Story

Housing Choices Tasmania is created and grows

HCA establishes Housing Choices Tasmania as a local housing association to position for the Tasmania Government’s Better Housing Futures estate management transfer program.

The Tasmanian Government transfers 191 Nation Building properties to HCT for tenancy management.

HCT leverages its assets and uses its surplus to build 45 homes in Hobart and Launceston. 38 of these homes have been built to date.

Our Story

Nation Building development in Victoria

The Australian Government invests $6 billion nationally in new social housing as part of its Nation Building economic stimulus plan to the global financial crisis.

HCA builds 442 homes in Victoria over the next two years to the value of $155 million with Nation Building funds, donated land, philanthropic grants and private debt.

Our Story

Melbourne Affordable Housing merges with HCA

Melbourne Affordable Housing (MAH) CEO Jan Berriman negotiates successful merger with HCA.

Merger brings an extra 300 affordable housing properties for people with a disability into the HCA portfolio.

No formal links previously established between MAH and disability support agencies.

Housing Choices Australia is born and expands

The Victorian Government sets up Disability Housing Trust and provides $10m for disability housing.

Supported Housing Ltd (SHL) merges with Disability Housing Trust to become Housing Choices Australia.

Disability Housing Limited (DHL) is established as vehicle to administer the finances.

HCA embarks on $10 million in affordable housing purchases & leverages assets to pursue development: Vinter Ave, Casey Drive and Boronia Road.

HCA secures 38 Shared Supported Accommodation (SSA) places in regional Victoria on behalf of DHL, leased back to the Department of Human Services. A further nine dwellings were built, with the final SSA completed in 2015.

Our Story

Victoria’s new Disability Act drives change

The Victorian Government’s new Disability Act 2006 comes into effect, enshrining rights and duties for people living in residential services and obligations for disability service providers.

Disability support providers must be the owner or landlord of properties, so Supported Housing Ltd (SHL) becomes a registered Affordable Housing Association (AHA) to continue managing disability housing.

Our Story

Housing is provided for people living with mental illness

The Victorian Government unveils A Fairer Victoria policy statement with commitment to housing more people living with mental illness in the community.

It funds Supported Housing Ltd (SHL) to provide shared, supported accommodation.

Alma Rd: 17 rooms with 24-hour support & meals.

Holberry St - privately owned by group of parents, managed by SHL with support partner services.

Our Story

Government partners for innovative Mixed Equity venture

Supported Housing Ltd (SHL) enters a joint venture with the Victorian Department of Human Services (DHS) to developed Mixed Equity housing.

It targets people with income above public housing eligibility but less than $120,000 who want to buy: ¼ investment in purchase price buys ¼ equity.

Residents are drawn from the Disabilities Services register: people with physical or intellectual disability with support packages.

SHL secures a bank loan to help finance the property purchases.

The portfolio grows to 59 properties over time.

Merger creates Melbourne Affordable Housing

The Victorian Government commits to the creation of four new affordable housing associations, including Melbourne Affordable Housing (MAH).

ICSHC and Ecumenical Housing Limited agree to merge to form MAH.

MAH is registered in 2004 with a mandate to develop affordable housing options in inner Melbourne.

Our Story

SHL expands into Independent Living Program housing

Supported Housing Ltd (SHL) is contracted to manage 80 DHS-owned ILP properties: shared and single person housing.

Residents are all people with a disability but living independently in the community with outreach support.

Head lease agreements establish SHL as the landlord.

Title is granted to 160 properties in 2006 when SHL becomes an Affordable Housing Association (AHA).

Singleton becomes Supported Housing Ltd

Singleton has 45 properties around Victoria but growth stalls: rents are not sustainable, most equity holders’ shares are bought out by Singleton.

The focus shifts to Shared Supported Accommodation (SSA): group houses/ homes with 24hr/ day staff

Residents are drawn from institutions: Kew Cottages, “May Day Hills” (Beechworth), Ararat, Warrnambool.

Partnerships are developed with support agencies: NEAMI, Paraquad (now Independence Australia), Richmond Fellowship (now MIFV), Arbias.

It changes its name to Supported Housing Ltd (SHL) to reflect the focus on SSA housing.

Our Story

City of Melbourne develops social housing

The Inner City Social Housing Company (ICSHC), Fund and Trust are established by the City of Melbourne to safeguard Melbourne’s social housing assets.

The Council commits $1 million to the Trust as the cornerstone of its social housing policy.

ICSHC becomes a vehicle for accessing Victorian Government funding.

Our Story

Singleton manages Aids Council housing

The JR Stroop Trust funds the purchase of properties for people living with HIV/AIDS.

Clients are supported by the Victorian Aids Council run AIDS Housing Action Group (AHAG).

Supported Housing (SHL) manages the properties.

Housing is provided for people with a disability

Supported Housing Development Foundation (SHDF) owns 3-4 group homes for Shared Supported Accommodation (SSA).

It manages and maintains SSA properties for the Victorian Department of Human Services (DHS).

It houses people with intellectual and physical disabilities in 9 group homes with 24-hour DHS support.

Funding is from the Community Housing Grant Scheme.

Housing is provided for people at risk of homelessness

The Victorian Department of Human Services (DHS) engages the community sector in short-term Transitional Housing Management (THM) for people at risk of homelessness.

140 THM properties, 50% government owned, 50% leased from private rental market are transferred to Supported Housing (SHL).

Our Story

Supported Housing Development Foundation grows

People with severe disabilities are deinstitutionalised in Victoria during the mid 1990s.

Neami and SHDF work together to source more properties and support residents.

Neami supports people to move from Larundel, Mont Park and Plenty Hospitals into community housing.

Our Story

Supported Housing Development Foundation is created

The Victorian Government establishes the Community Housing Program (CHP).

Mental health support service Neami receives $1.72 million under CHP to source 17 houses and seeks a partner to deliver property and tenancy management services.

Singleton Equity Housing sets up the Supported Housing Development Foundation (SHDF) to meet Neami’s need.

Neami transfers CHP funds and management of 15 properties - 10 sub-let private market homes and 5 Group homes funded under the Office of Housing Group Home Program - to SHDF.

Our Story

Singleton Equity Housing is born

The Victorian Government provides $5 million to establish Singleton Equity Housing (SHL) in Melbourne’s eastern suburbs.

Singleton is named after Melbourne City Mission founder and philanthropist Dr John Singleton.

The driving forces behind SHL are: founder Peter Francis, the first CEO Tony Miller, and founding Asset Manager Len White.

Our Story

Melbourne City Mission has a vision for affordable housing

The deinstitutionalisation of people with an intellectual disability in Victoria in the 1980s has left many struggling to find a secure, affordable home.

MCM commissions PricewaterhouseCoopers to report on a funding model to support people with an intellectual disability who do not qualify for public housing to live in the community.

The foundations are laid for a housing company in which residents can purchase shares in their own properties.



Our story

About us

Housing Choices is a national, not-for-profit housing provider that creates safe, quality, affordable housing for people who are struggling to find a home in Australia’s challenging private rental market.

Established in 2008, Housing Choices is governed by a Board of Directors with a broad range of business skills and commitment to social outcomes required to run a growing social-housing enterprise.

We employ more than 135 staff in Victoria, Tasmania and South Australia, who are overseen by an experienced management team with skills in tenancy management, project management, financial management, human resources and marketing and communications.

We are members of the leading peak and industry bodies in our sector, including Community Housing Industry Association, Community Housing Federation of Victoria, PowerHousing Australia and the Australasian Housing Institute.

Housing Choices is registered with and regulated by the Victorian Housing Registrar.

In Tasmania and South Australia, Housing Choices operates under a Tier 1 Status as regulated by the National Regulatory System Community Housing.

We strongly believe in the importance and value of working in partnership with our residents, support partners, community organisations and staff to create resilient, inclusive neighbourhoods across Australia.

What we do

Housing Choices’ core business is to provide people with safe and affordable housing. But a house is more than bricks and mortar and a neighbourhood is more than buildings and roads. The key is the people who live in our houses, the families who populate our neighbourhoods and the relationships they establish with us and each other. That is why we value how we interact with our residents and the feedback we receive from them.

From the welcoming smile they receive at our office receptions, to the phone call inquiry that is answered by a human or returned promptly, to timely response to a request for information or property maintenance, we are committed to treating our residents with the utmost respect and consideration.

Each year, our Resident and Partner Satisfaction Surveys provide critical information about what we are doing well, where we can improve, and help us monitor the working relationships that are vital to supporting our residents into stable, long-term accommodation.

Not only do we want our residents to believe and trust in our commitment to them, we also recognise that as a recipient of significant amounts of public and other money in the form of rent, grants, government funding, bank loans and service fees, our internal management systems, financial controls and compliance responsibilities must be delivered to the highest possible standards. With assets in excess of $640 million, cashflow approaching $150 million p.a. and over 5,500 tenancies, we are much than a ‘cottage industry’ and we support and welcome effective regulation and oversight of our services.

Our aim is to develop innovative housing solutions based on real evidence and ensure our experience is documented and evaluated so we can advocate for our residents and adapt our business to what is a constantly changing sector environment.