Find a home
Housing Choices is committed to providing quality homes and managing secure affordable tenancies for our residents. We have properties in both urban and regional areas throughout Victoria, Tasmania, South Australia and New South Wales.
We work with a wide range of support partner agencies to ensure our residents have access to support services in areas including disability, mental health, financial and crisis accommodation and with local government – to help them lead independent, rewarding lives.
Housing Choices ensures the effective utilisation of housing by assessing households based on their particular circumstances and housing availability. We aim to ensure that the allocation of homes is provided in an equitable and efficient manner.
Depending on the program and property type there are several different application and referral methods.
In Victoria, the way you apply for housing has changed.
If you have an active application with Housing Choices Australia, there’s no need to worry. You will still be contacted when a suitable vacancy becomes available to arrange a housing needs assessment. Please make sure we have your current contact details, so you are notified of an upcoming vacancy.
How do I apply for housing?
If you have not yet applied for housing before Monday, 19 November – 2018, you will need to submit an application to the Victorian Housing Register (VHR). The VHR is a centralised register managed by the Department of Health and Human Services (DHHS) and can be accessed here online.
Are you experiencing family violence?
If you are experiencing family violence and require urgent assistance you should call the police on 000.
Otherwise, you can call or go in person to your local police station to make a report. You can also get 24-hour advice, support and assistance from safe steps – Family Violence Response Centre on 1800 015 188 (toll-free number).
Are you homeless or at risk of homelessness?
If you want to be connected to a Department of Health and Human Services’ housing and support worker, call 1800 825 955 a 24-hour, statewide, toll-free number. Or you can go online for more information: services.dhhs.vic.gov.au/getting-help.
The Salvation army has also created an online directory to provide a broad range of information for people seeking welfare assistance, advice and general referral and support. Visit: cris.crisisservices.org.au/search/process
We also manage properties in association with and by referral from support agencies to assist people with disabilities. For more information about this, please contact us.
In Tasmania, you can only access our tenancies by making a public housing application via Housing Connect. Potential residents’ housing needs are then assessed against a number of housing-related factors. After assessment, residents are placed on a central waiting list where they can register to receive housing offers from both Housing Tasmania and community housing providers (such as Housing Choices Tasmania, depending on their suburb preferences). For more information on how to register with Housing Connect, please see the Tasmanian Department of Health and Human Services or contact them on 1800 800 588.
Eligibility criteria for access to housing is set by the relevant state government:
To be eligible for a tenancy with Housing Choices, you need to meet the eligibility criteria as determined by the DHHS. DHHS guidelines require that applicants must live in Victoria and:
- be an Australian Citizen or a permanent resident
- now own or earn more than the current social housing income and asset limits
- not be subject to Centrelink’s two-year waiting period for newly arrived migrants
- not own or part own a house, unit or flat
- repay any money that you owe us from a previous tenancy
- provide proof of identity, residency status and income
- provide other documents needed for each person applying.
Up to 50% of all new residents allocated to these properties must be from the public housing waiting list unless explicitly agreed otherwise.
To be eligible for a social housing tenancy within Tasmania, you must meet the eligibility criteria as determined by Housing Tasmania. You must:
- live in Tasmania, not another state or territory
- be an Australian Citizen or permanent resident
- be 16 years or older
- be a low income earner who is eligible for a Commonwealth Health Care Card
- not own a home of your own
- not have financial assets worth more than $35,000 including things like shares, property and money in the bank. This amount includes your assets and the assets of any other people who live in your household. It does not include things like your car or your household items.
Housing Choices is responsible for the provision of housing services across a variety of housing products including social housing, affordable housing, supported housing and transitional housing.
For more information on our Allocation policy read more in the Housing section.