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What to expect after you have applied

This general information is intended to give you an overview of our recruitment process and hopefully will cover most FAQ’s. However if you need HR advice about your specific circumstances, please contact our HR team via our main switchboard number 03 8636 9400.

• Initial contact: Only shortlisted candidates will be contacted, usually by telephone to arrange a telephone and/or face to face interview. Unfortunately we are a small but dedicated HR team and we are unable to directly contact or provide feedback to every applicant at initial application stage. We hope you understand. You will receive an email message when you send your resume which provides a confirmation and advises that you will be contacted directly if shortlisted for interview.
• Our timings: These can vary according to position and availability of those staff involved in the recruitment process but we aim to recruit as responsively as practicable: often we interview within one week of closing dates.
• Phone interview: Not always, but often we will contact successful applicants for a short telephone interview. During this discussion, we will find out a little more about you, including what you are looking for from your next job role, your salary expectations and it’s an opportunity for you to ask any questions to make sure this is the right role for you.
• Face to face interview: If you are invited to attend a first or second face-to-face interview, you will meet your Manager, an HR team member and often, other members of the team. During the interview you will discuss your interest in working with Housing Choices, your motivations and values as well as your career history, skills and experience.
• Other recruitment methods: Usually we will make a recruitment decision after interview and reference checking, however from time to time we may ask applicants to undertake other selection methods i.e. undertake a ‘skills based’ exercise or provide scenario type responses as deemed applicable for the particular vacancy. We will always advise an applicant during the selection process if this is the case.
• Referees: If we consider you our preferred applicant, we will require the contact details of two referees to obtain references prior to making you a job offer. Ideally they should be people you have reported too in a work environment.
• Background checks: All new employees are required to undergo a Police Check. We will organise and pay for this check once you have provided all relevant documentation. Depending on your role, we may also require a Working With Children check and we will let you know if this is needed at the appropriate time.We strongly encourage you to be open and up front with us if there is likely to be any disclosure or finding that may arise through these checks. We can then have an honest discussion about your suitability for the role.
• Unsuccessful applicants: After you have attended interview we will contact you to provide constructive feedback.