Protecting your privacy is important to the Housing Choices Australia Group (HCA Group). The HCA Group is committed to managing the handling of personal information it collects in the provision of housing services in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy and related laws. You can expect that personal information collected by all HCA Group entities will be handled in a manner that is consistent with our policies and in accordance with applicable laws.
Guiding Principles The HCA Group aims to:
Respect rights to privacy by only collecting information which is reasonably necessary and by being careful regarding how we use, disclose and store personal information
Transparently and Securely Manage
Transparently and securely manage all personal information in a manner that is consistent with our policies
Educate our staff, volunteers, contractors and suppliers of their responsibilities in relation to personal information by investing in training and implementing practices, procedures
and systems accordingly
Continuously improve by regularly reviewing this policy and any associated statements or procedures to consider new laws or technology or related changes to our operations and practices
If you have questions about how we handle your personal information our collection and privacy statements are below, you can also make an enquiry or report a breach to email@example.com.
The HCA Group takes reports of serious wrongdoing extremely seriously. We are committed to supporting and protecting whistleblowers and acting on any reports quickly and fairly.
We have other policies and procedures which govern receipt of complaints regarding our services and grievances from staff these should be used prior to engaging the Whistleblower process.
Where the conduct to be reported may be criminal, The HCA Group fully supports and encourages prompt reporting to external parties such as the police, anti-corruption bodies or child safety regimes.
Contractors, former employees, support partners or residents, are welcome to use the HCA whistleblower process. Whistleblowers can report anonymously, however this may impact our investigation options.
The Whistleblower Protection Officer (WPO) will safeguard the interests of whistleblower making reports under this policy, and will ensure the integrity of the reporting mechanism. WPO responsibilities include:
Safeguard the interest of a whistleblower
Assess and protect the welfare of a whistleblower
Enable a safe and supportive work environment for internal whistleblowers
Respond to any concerns or reports of victimisation by a whistleblower
You can see who HCA Group's WPOs are listed below:
The Executive Manager - Strategy, Legal and Governance
The Executive General Manager - People, Culture and Communications
General Manager - Housing Services South Australia
In the event that the Reportable Conduct relates to all WPOs listed above, the Board Chair, is the alternative WPO.