Giles’ story

Staff – Property manager, Adelaide, South Australia

Giles Turnbull doesn’t shy away from a challenge – whether it’s tackling steep Adelaide hills on his bike or problem solving as a property manager.

The keen cyclist, who came to Housing Choices in South Australia from private real estate, says while the title of his role is property manager “it’s more about people”.

“The residents I work with definitely inspire me,” he said. “They just inspire me to be a good person and to do the best I can in life.”

Giles’ role involves managing the day to day property operations of around 150 tenancies. His daily tasks include collecting rent and payments, arrears management, carrying out routine property inspections, arranging maintenance and repairs, negotiating and writing lease agreements and working closely with support workers to help tenants successfully manage their tenancy.

As a husband and father of two pre-school boys, Giles gets a great deal of satisfaction housing parents with children.

“It’s really great to be able to offer accommodation to families,” he says.

“It makes me feel proud seeing their response and their relief at having been given the opportunity to have housing they can afford.”

Watch the video of the property manager leader: Giles’ story

Videos & photography: Lani Holmberg Photography
Story-telling project & interviews: Just Anna