Compliments. Complaints. Appeals.

At Housing Choices, we are committed to providing quality affordable housing services and an exceptional resident experience. We value your feedback – both compliments and complaints. When you tell us about your experiences with us it helps us understand what you need from our services and how we can improve them.

How do I send a compliment, complaint or feedback?

You can tell us your views:

  • by telephoning customer services on 1300 312 447
  • in person
  • by letter, or
  • by email to: complaints@hcau.org.au

View the brochure